https://enaira.com - How to Create and Fund your eNaira wallet account

Whether you want to start saving or servicing your bills or investing the eNaira, it all begins with funding your eWallet. Interestingly, the process is easy and fast for every category. There are also three different options to choose from. You will find all the details and a step-by-step guide here.

https://enaira.com - How to Create and Fund your eNaira wallet account

The eNaira is the Nigerian digital currency that is issued and regulated by the Central Bank of Nigeria. Its functionality delivers speedy, safe, and simple trading and transactional opportunities to customers and end-users:

It is exchanged peer to peer.
It is universal – anybody can hold it.
What is an eNaira wallet?
The eNaira wallet is a digital storage that holds the eNaira. It is held and managed on a distributed ledger. The eNaira wallet is required to access, hold and use eNaira.
What makes eNaira different from the money in my bank account?
eNaira is the digital form of the cash and is a direct liability on the Central Bank of Nigeria while the customer deposits are direct liabilities on the financial institutions.

How to Fund eNaira Wallet

Funding your eNaira wallet can be in three forms, individual,  Business and Government MDAs

1. Individual 

Funding your eNaira wallet from the same bank: 

  • Login into your regular bank app.
  • Initiate transfer to your eNaira wallet tied to the bank account on that bank.
  • Get notification on your eNaira wallet.

Funding eNaira wallet from an account in a different bank:

  • Login to your regular bank app.
  • Initiate transfer to your eNaira wallet by selecting your eNaira wallet (tied to the other bank different from the fund source).
  • Get notification for the alert in your e-wallet.

Cash to eNaira Wallet Funding:

  • Cash holder hands over cash to an eNaira verification agent/Bank branch/SANEF.
  • Agent login to eNaira wallet.
  • Transfer cash equivalent to consumer’s eNaira wallet.
  • Fund owner receive notification.

Carrying out Foreign Exchange deposit to your eNaira wallet:

  • Diaspora regular account holder log in to your customer FX bank account (e.g., HSBC).
  • Transfer funds into International Money Transfer Operators’ (IMTO) FX bank account (e.g., Barclays, Western Union).
  • Login to your IMTO eNaira wallet.
  • Transfer from IMTO eNaira wallet to consumer eNaira wallet.
  • Beneficiary receive notification.

2. Business

Paying a Merchant/Business: 

  • You login into your eNaira wallet.
  • Initiate transfer to merchant eNaira wallet.
  • Merchant receives notification of transfer.

3. Government MDAs

Citizens Paying Fee/Due to Government MDAs:

  • Login to your eNaira wallet.
  • Initiate transfer to eNaira wallet of MDA (Ministries, Departments and Agencies) of Government.
  • MDA receive notification.

How are eNaira wallets created?

For smart phone users, download the eNaira app (termed “Speed”) from either the Google Play Store or Apple Store and complete the registration process.
For feature phone users, utilize USSD codes and follow the registration prompts.

How do I connect my eNaira wallet to my bank account?

The eNaira app allows customers to identify a bank of their choice, connect to their bank accounts and perform transactions.

What are the different tiers of eNaira wallet that I can open as an individual?

These are different tiers of wallets and they include:

September 2021
TIERS CATEGORY REQUIREMENT DAILY LIMIT CUMULATIVE LIMIT
0 No Existing Bank Account NIN verified telephone number 20,000 120,000
1 No Existing Bank Account 50,000 300,000
2 Has an Existing Account BVN + valid means of identification 200,000 500,000
3 Has an Existing Account Tier 2 requirement + public utility receipt 500,000 5,000,000

How do I resolve failed transactions or raise enquiries on eNaira?

Reach out to the customer support of the bank you selected when registering for eNaira through their available channels which include: phone, email, whatsapp, etc. Disputes will be resolved as soon as possible.
If issues are not resolved within 48 hours, send an email to CBN’s eNaira Customer Support via helpdesk@enaira.com

HOW TO FUND AND CREATE YOUR ENAIRA WALLET

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